Privacy Policy
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Effective Date: 01.01.2026
1. Introduction
Welcome to More Mischief (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, create an account, purchase products, or otherwise interact with us.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Personal Information We Collect
Depending on how you interact with our website, we may collect:
• Full name
• Billing and shipping addresses
• Email address
• Telephone number
• Account login details (if you create an account)
• Order and purchase history
• Payment method information (excluding full credit card details)
• Product reviews and customer feedback
• Customer service enquiries
• IP address
• Browser type and device information
• Website usage information collected through cookies and analytics technologies
You may choose not to provide certain information; however, this may affect our ability to provide products or services.
3. Children's Privacy
Our products are designed for babies and children, but our website is intended for parents, guardians and adults.
We do not knowingly collect personal information directly from children. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.
4. How We Collect Personal Information
We collect information when you:
• Visit our website
• Place an order
• Create an account
• Subscribe to our newsletter
• Contact customer support
• Leave a product review
• Enter a promotion or competition
• Interact with us on social media
• Accept cookies on our website
Some information is collected automatically through cookies and similar technologies.
5. Why We Collect Your Information
We use your personal information to:
• Process and deliver your orders
• Verify payments
• Provide customer support
• Manage your account
• Process returns and refunds
• Improve our products and website
• Personalise your shopping experience
• Prevent fraud and enhance website security
• Meet our legal and regulatory obligations
• Send marketing communications where you have consented
6. Marketing Communications
If you subscribe to our mailing list, we may send emails about:
• New arrivals
• Promotions
• Sales
• Product launches
• News and updates
You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.
7. WooCommerce and WordPress
Our website operates using WordPress and WooCommerce.
WooCommerce stores information including:
• Customer name
• Billing and shipping address
• Email address
• Phone number
• Purchased products
• Order history
• IP address
• Customer account information
This information enables us to process orders, provide customer service, and comply with legal obligations.
8. Payment Providers
Payments are processed securely through trusted third-party payment providers, which may include:
• Stripe
• PayPal
• Afterpay
• Apple Pay
• Google Pay
Payment providers process your payment information in accordance with their own privacy policies.
We do not store complete credit card or debit card details on our website.
9. Shipping Providers
To deliver your orders, we may share necessary information with delivery providers, including:
• Customer name
• Delivery address
• Phone number (where required)
• Email address (where required)
This information is used solely for delivering your order and providing shipment tracking.
10. Third-Party Services
We may use trusted service providers to operate our business, including:
• Website hosting providers
• Payment processors
• Courier and shipping providers
• Email marketing platforms
• Analytics providers
• Customer support software
These providers only receive information necessary to perform their services for us.
11. Cookies and Similar Technologies
We use cookies and similar technologies to:
• Keep your shopping cart active
• Remember customer preferences
• Improve website functionality
• Analyse website traffic
• Enhance website security
• Measure advertising performance
For further information, please refer to our Cookie Policy.
12. Google Analytics and Advertising
We may use services such as:
• Google Analytics
• Google Ads
• Meta Pixel (Facebook and Instagram)
These services help us understand website performance, measure advertising effectiveness and improve the customer experience.
They may collect information such as:
• IP address
• Device type
• Browser information
• Pages visited
• Time spent on the website
You can manage advertising preferences through your browser or the relevant platform settings.
13. Disclosure of Personal Information
We may disclose your information to:
• Payment providers
• Shipping providers
• Website hosting providers
• Marketing service providers
• Professional advisers
• Government authorities where required by law
We do not sell or rent your personal information to third parties.
14. Overseas Disclosure
Some of our technology providers may store or process information outside Australia.
Where this occurs, we take reasonable steps to ensure that your information is protected in accordance with Australian privacy laws.
15. Security
We take reasonable technical and organisational measures to protect your personal information, including:
• SSL encryption
• Secure hosting
• Password-protected systems
• Restricted staff access
• Regular software updates
• Security monitoring
While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.
16. Data Retention
We retain personal information only for as long as necessary to:
• Complete your orders
• Provide customer support
• Meet taxation and accounting obligations
• Resolve disputes
• Comply with legal requirements
When no longer required, information is securely deleted or de-identified where appropriate.
17. Your Rights
You may request to:
• Access your personal information
• Correct inaccurate or incomplete information
• Update your account details
• Request deletion of your information where legally permitted
• Withdraw consent for marketing communications
Requests can be made using the contact details below.
18. Complaints
If you believe we have breached your privacy, please contact us first so we can investigate and respond.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page with the updated effective date.
20. Contact Us
More Mischief Pty Ltd
Email: support@moremischief.com.au
Phone: (+61) 0420631526
Business Address:
Melbourne, Australia